Shipping Policy
At Dissolve into Oneness, we take great pride in delivering instruments that are as unique and exceptional as the craftsmanship behind them. Each tanpura is handcrafted by skilled artisans in India, reflecting generations of dedication to this timeless art form. Once imported, our instruments are housed in our facility in Hollywood, Florida, where they are meticulously inspected, tuned, and refined by a seasoned musician to ensure they meet the highest standards of sound quality and resonance.
We are committed to ensuring that your instrument arrives safely and promptly, ready to inspire your practice or performance. Below, you’ll find the details of our shipping policy:
Order Processing
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All orders are processed within 1-3 business days after purchase. During high-demand periods, processing times may be slightly longer, but we’ll always keep you informed.
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Each tanpura undergoes a final inspection and tuning before it is carefully packaged for shipment.
Shipping Methods and Delivery Times
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We offer reliable shipping options through trusted carriers to ensure your tanpura reaches you in perfect condition.
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Standard shipping times within the United States are typically 3-7 business days, depending on your location. Expedited shipping options are available at checkout for faster delivery.
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For international orders, delivery times may vary based on the destination country and customs processing.
Shipping Costs
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Shipping is free within the United States.
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International Shipping costs are calculated at checkout based on your location and the selected shipping method.
Careful Packaging
Each tanpura is securely packed with protective materials to prevent damage during transit. We understand the delicate nature of these instruments, and we go the extra mile to ensure they arrive in pristine condition.
Supporting Artisans in India
By purchasing from us, you are not only investing in a finely crafted instrument but also supporting the livelihoods of traditional artisans in India. Your purchase helps sustain their craft and enables us to continue honoring their art while ensuring fair compensation and ethical practices.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery every step of the way.
Returns and Exchanges
If your tanpura arrives damaged or does not meet your expectations, please contact us within 7 days of delivery. We’ll work with you to resolve the issue, including offering returns or exchanges where applicable. For more details, please review our [Return Policy].
Thank you for choosing Dissolve into Oneness. We’re honored to be part of your journey with the tanpura and look forward to delivering a beautifully crafted instrument that inspires your music, meditation, and healing practices. If you have any questions about your order or shipping, don’t hesitate to contact us—we’re here to help!